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    Stop Counterfeitt

    Stop Counterfeit

    Protect Your Minelab Experience

    The Importance of Avoiding Counterfeit Products

    Counterfeit products can compromise performance, reliability, and safety. Minelab is committed to helping users identify and prevent the use of fake products. This page consolidates all necessary information on counterfeit detection, reporting, and verification to ensure a genuine Minelab experience.

    How to Verify Your Minelab Product

    Ensure Your Minelab is Authentic

    Verify your detector online
    Verify your detector visually on the security label
    Verify your detector by SMS
    Verify your detector online

    Minelab is committed to protecting your investment and ensuring your detector delivers the authentic Minelab performance. That’s why we’ve implemented a cutting-edge security solution featuring industry-leading technology and a seamless verification process. To get started, simply click the button, select your product, and follow the prompts.

    Verify your detector visually on the security label

    (All products with the exception of GPX 4500, GPX 4800, GPX 5000, and early build standard SDC 2300).

    All current products include the above updated Minelab security label.
    All GPX 4500, GPX 4800, GPX 5000, and early build standard SDC 2300 have the above security labels

    Three other visual ways you can authenticate your security code label:

    LED CODE

    When a strong LED light (e.g., phone flashlight) is shone above the space indicated, the last character of the security code appears as a bright shimmering character that moves up and down.

    ROTATING CODE

    When a strong LED light (e.g., phone flashlight) is shone above the space indicated, the last character of the security code will rotate.

    MAGNIFYING CODE

    Using a magnifying lens (10x) above the space indicated, the security code is seen in micro print above the Minelab logo.

    Your local Minelab dealer will be able to confirm the authenticity of the security label on your detector by using a special security viewer. This viewer is on Minelab pamphlets.

    On a genuine Minelab detector, you will see: 

    •  clear and rainbow colours
    • rainbow colours in the word 'GENUINE'
    • a silver background

    Please note that there are three (3) possible styles of hidden images on the security label. These are examples only and there are more images available. 

    Verify your detector by SMS

    Locate your Security code or Hidden code

    Send a SMS to one of the bellow phone numbers:
    +44 790 351 3551
    +51 458 727 727

    Enter the 11 digit serial number followed by a space and then the 4 digits from the security code or the hidden code and push send.

    Report a Counterfeit Product

    If you suspect a Minelab product is counterfeit, follow these simple steps to report it:
    1
    Click the "Report a Counterfeit Product" button.
    2
    Fill out the form with details about the suspected fake item.
    3
    Attach photos and relevant information for investigation.
    Report a Counterfeit Product

    Known Counterfeit Manufacturers

    Minelab actively tracks and identifies companies producing counterfeit products. Learn more about:

    How These Manufacturers Operate
    How These Manufacturers Operate
    Counterfeit product manufacturers use deceptive tactics to distribute their products globally, including:
    • Selling unauthorized items on e-commerce platforms such as Alibaba.
    • Producing low-quality replicas that closely resemble genuine products.
    • Changing company names and locations to evade detection.
    • Establishing extensive reseller networks to avoid direct accountability.
    Key Warning Signs
    Key Warning Signs
    To protect yourself from counterfeit products, be aware of these common red flags:
    • Prices that seem too good to be true compared to market standards.
    • Sellers with no verifiable reputation or official certification.
    • Products sold through unauthorized marketplaces or unverified sources.
    • Absence of manufacturer warranties or technical support.
    • Poorly written product descriptions with inconsistencies or grammatical errors.
    Why Avoid Counterfeit Products?
    Why Avoid Counterfeit Products?
    Fake products come with serious risks:
    • Poor Quality: Weak materials reduce performance.
    • No Warranty: No support or manufacturer coverage.
    • Safety Hazards: Defective parts may cause accidents.
    • Financial Loss: No refunds, harming both buyers and brands.
    • Legal Issues: Some countries penalise counterfeit trade.
    • Protect Your Purchase

      Protect Your Purchase

      Avoid Counterfeits

      Ensure you buy only from authorised dealers, report counterfeit products and use the resources provided on this page to verify authenticity. Minelab is dedicated to preserving the quality and integrity of your detecting experience.

    Copyright © Minelab

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